Last Updated on March 23, 2023 by You Ling
Here’s how we protect your data and respect your privacy.
The He-Shuai Privacy Policy
Hi, Welcome to visit our website and contact us, Here’s how we protect your data and respect your privacy.
Our role in your privacy
If you are a “He-Shuai” customer or subscriber, or just visiting our website, this policy applies to you. If you are agreeing a contract through He-Shuai, you should check the privacy policy of the He-Shuai customer who sent you the contract – but we also tell you a bit about how we process your data on their behalf in the “What about if I’m just signing a contract through He-Shuai?” section below.
Your responsibilities
Read this Privacy Policy
If you are our customer, please also check the privacy policy between us: they may contain further details on how we collect and process your data.
If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorise us to process it on your behalf in accordance with this Privacy Policy.
When and how we collect data
From the first moment you interact with He-Shuai, we are collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.
Here’s when and how we do this:
You browse any page of our website
You request a demo of He-Shuai
We call you
You use He-Shuai
You receive emails from us
You view and sign contracts
You chat with us for customer support
Your privacy choices and rights !
Your choices
You can choose not to provide us with personal data
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
You can turn off cookies in your browser by changing its settings
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the website and browse its pages, but He-Shuai and certain services will not work effectively.
You can ask us not to use your data for marketing
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at info at he-shuai dot com
Your rights
You can exercise your rights by sending us an email at info at he-shuai dot com
You have the right to access information we hold about you
This includes the right to ask us supplementary information about:
-the categories of data we’re processing
-the purposes of data processing
-the categories of third parties to whom the data may be disclosed
-how long the data will be stored (or the criteria used to determine that period)
-your other rights regarding our use of your data
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You have the right to make us correct any inaccurate personal data about you
You can object to us using your data for profiling you or making automated decisions about you
We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behaviour). Otherwise, the only circumstances in which we will do this is to provide the He-Shuai service to you.
You have the right to port your data to another service
We will give you a copy of your data in He-Shuai so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.
You have the right to be ‘forgotten’ by us
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of He-Shuai